Privacy Policy
Comprehensive Privacy Policy for Powerserve Website & Mobile Application
Last Updated: June 4, 2025
General Policies
At Powerserve Marketing & Promotions Corp., we are committed to protecting your personal data and ensuring your privacy is respected. This comprehensive Privacy Policy outlines how we collect, use, store, and protect information you provide through our website (powerserve.ph) and mobile application.
Scope of This Policy
This policy applies to:
- Our website at powerserve.ph and all related web services
- Our mobile application for HR services and employee management
- All data processing activities conducted by Powerserve
- Interactions with our HR services, recruitment, and payroll systems
By using our website or mobile application, you acknowledge and consent to the practices described in this policy.
Personal & Professional Information
Basic Information
- Full name and contact details
- Email address and phone number
- Mailing address and emergency contacts
- Date of birth and government-issued IDs
- Profile photos (if provided)
Employment Information
- Resume and employment history
- Job title, department, and role
- Salary and compensation details
- Banking information for payroll
- Performance evaluations and training records
Technical & Device Information
Website Data
- IP address and browser type
- Operating system and device info
- Website usage patterns
- Cookies and tracking data
- Referral sources
Mobile App Data
- Device identifiers (IMEI, Android ID)
- App version and installation data
- Usage analytics and crash reports
- Network information
- Performance metrics
Location & Media
- GPS location (for attendance)
- Camera access (for documents)
- Photo and file uploads
- QR code scanning data
- Biometric authentication data
Special Categories of Data
We may process special categories of personal data only when legally required or with explicit consent:
- Health Information: For HMO enrollment and medical benefits administration
- Biometric Data: For secure app authentication (fingerprint, face recognition)
- Financial Data: For payroll processing and tax compliance
- Background Checks: For employment verification and security clearance
Your personal data is used only for legitimate business purposes. Here's how we use different types of information:
Core HR Services
- Recruitment & Placement: Matching candidates with suitable positions
- Payroll Processing: Calculating wages, taxes, and benefits
- Attendance Tracking: Monitoring work hours and productivity
- Performance Management: Evaluating and improving employee performance
- Training Delivery: Providing required training and certification
- Benefits Administration: Managing HMO, insurance, and government benefits
Business Operations
- Communication: Sending updates, notifications, and important announcements
- Customer Support: Responding to inquiries and providing assistance
- Service Improvement: Analyzing usage patterns to enhance our services
- Legal Compliance: Meeting DOLE, BIR, and other regulatory requirements
- Security & Fraud Prevention: Protecting against unauthorized access
- Marketing: Promoting relevant services (with your consent)
We implement comprehensive security measures to protect your personal data across all platforms:
Technical Safeguards
Encryption
End-to-end encryption for all data transmission and storage
Access Controls
Multi-factor authentication and role-based permissions
Infrastructure Security
Secure servers, firewalls, and regular security audits
Organizational Measures
Staff Training
Regular privacy and security training for all employees
Data Minimization
Collecting only necessary data for specific purposes
Incident Response
Established procedures for breach detection and response
We do not sell, rent, or share your personal data with third parties except in specific, authorized circumstances:
Authorized Sharing
- With client companies for employment placement (with consent)
- With government agencies as required by law
- With trusted service providers under strict agreements
- With legal authorities when required by court order
Service Providers
- Payroll processing companies
- Cloud storage and IT service providers
- Professional services (legal, accounting)
- Government agencies (SSS, PhilHealth, Pag-IBIG, BIR)
Important Safeguards
All third parties who receive your data are bound by strict confidentiality agreements and are prohibited from using your information for any purpose other than providing services to us. We conduct regular audits to ensure compliance with our data protection standards.
Under the Data Privacy Act of 2012 and other applicable laws, you have comprehensive rights regarding your personal data:
Data Rights
Right to Access
Request a copy of all personal data we hold about you
Right to Correction
Request correction of inaccurate or incomplete information
Right to Deletion
Request deletion of your data (subject to legal requirements)
Control Rights
Right to Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to processing for marketing or other purposes
Withdrawal of Consent
Withdraw consent for data processing at any time
How to Exercise Your Rights
To exercise any of these rights, contact our Data Protection Officer:
- Email: privacy@powerserve.ph
- Phone: (02) 8-646-3588
- In-person: Visit our office during business hours
- Mobile App: Use the "Privacy Settings" section
Response Time: We will respond to your request within 30 days and provide regular updates on complex requests.
Cookies & Tracking Technologies
Types of Cookies
Managing Cookies
You can control cookies through:
- Browser settings and preferences
- Our cookie consent banner
- Privacy settings on your account
- Third-party opt-out tools
Website Analytics
We use analytics tools to improve our website:
- Google Analytics (with IP anonymization)
- Heatmap and user behavior analysis
- Performance monitoring and error tracking
- A/B testing for user experience improvements
App Permissions & Justification
Location Services
Why we need it:
- Verify attendance at authorized work locations
- Geofencing for automatic clock-in/clock-out
- Track field work and client site visits
- Emergency location services for safety
Your control: Can be disabled in device settings (may limit functionality)
Camera & Media Access
Why we need it:
- Document scanning and submission
- Profile photo updates
- QR code scanning for access control
- Photo documentation for incidents
Processing: Photos processed locally when possible
Push Notifications
We send notifications for:
- Work schedule updates and reminders
- Payroll and benefits notifications
- Company announcements
- Training deadlines
- Emergency alerts and safety notices
- Performance feedback
- Policy updates
- System maintenance notices
Control: You can manage notification preferences in the app settings or device settings.
Google Play Store Compliance
Data Safety Disclosure
We provide transparent disclosure of all data collection, sharing, and security practices in compliance with Google Play's Data Safety requirements.
Sensitive Permissions
All sensitive permissions (location, camera, device ID) are justified by core app functionality and clearly explained to users.
We retain personal data only as long as necessary for the purposes outlined in this policy and as required by law:
Retention Schedules
Automatic Deletion
When retention periods expire, data is automatically and securely deleted from our systems. For mobile app users, uninstalling the app will delete locally stored data immediately, while server-side data follows our retention schedule. You can request immediate deletion of your data at any time, subject to legal requirements.
Philippine Law Compliance
Data Privacy Act of 2012
Full compliance with Republic Act No. 10173 and implementing rules and regulations
Labor Code Compliance
Adherence to Presidential Decree No. 442 and DOLE Department Orders
International Data Transfers
Your data is primarily processed within the Philippines. When international transfers are necessary:
- We ensure adequate protection through appropriate safeguards
- Standard contractual clauses are used with international service providers
- Transfers are limited to countries with adequate data protection laws
- You will be notified of any significant international data processing
Children's Privacy
Age Requirement: Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from minors. If we discover we have collected data from someone under 18, we will delete it immediately and notify the relevant authorities if required.
This Privacy Policy may be updated periodically to reflect changes in our practices, legal requirements, or business operations. We are committed to transparency in how we handle these updates:
How We Notify You
- Email notification to all registered users
- Prominent banner on our website
- In-app notification for mobile users
- Updated "Last Modified" date
- Social media announcements for major changes
- Direct communication for significant policy changes
- 30-day advance notice for material changes
- Option to review changes before they take effect
Your Options
If you disagree with policy changes, you can withdraw your consent, request data deletion, or discontinue using our services. We will honor your choices while complying with legal obligations for data retention.
We're here to help with any questions, concerns, or requests regarding this Privacy Policy or our data practices:
Data Protection Officer
Powerserve Marketing & Promotions Corp.
UNIT G15A, G03 & G14 Regalia Park Towers
150 P. Tuazon Street, Brgy. Socorro
Cubao, Quezon City, Philippines
Additional Support
General Inquiries
Mobile App Support
In-App Support
Use the "Help & Support" section within our mobile app
Response Time: We aim to respond to all privacy-related inquiries within 30 days and will provide regular updates on complex requests.
Your Acknowledgment
By using our website and mobile application, you acknowledge that you have read, understood, and agree to the terms of this comprehensive Privacy Policy.
This policy reflects our commitment to protecting your privacy and ensuring transparent, responsible data handling across all our digital platforms and services.